Front desk quick start

Print this and keep it at the front desk. Each section links to a full guide with every option and fix.

#Sign in

1. Open the Supreme Point iPad app and enter your Email and Password.
2. Tap Sign in. If asked, choose your organization and location.

New here? Tap Have an invite code? and see Get started on the iPad.

#Log a package that arrives

1. On the Packages tab, tap the + button. Make sure Incoming is selected.
2. Tap Courier and pick the courier.
3. Tap Package photos and take all five: Front and label, Top, Left side, Rear, Right side. Tap Use these photos.
4. Check the tenant, contact, and Floor / Unit the app filled in from the label. Fix anything that's missing.
5. Tap Confirm and add package and keep the review screen open until it finishes.

The package shows as Logged. If the app shows Possible package indicators found., follow Log an incoming package.

#Deliver a package

1. Under All packages, tap the package, then tap Grab the package.
2. On the In progress tab, tap the package, then tap Deliver package.
3. Choose In-Person Delivery (recipient's name and signature) or Contactless Delivery (photo of where you left it).
4. Tap Confirm delivery.

The package moves to Completed. Full details: Deliver a package.

#Hand an outgoing package to a courier

1. Tap the package under All packages, then tap Mark as picked up.
2. Pick the courier on Select pickup courier.

Logging outgoing packages: Log an outgoing package.

#Log an escort visit

1. On the Escorts tab, tap +.
2. Pick the Escort, the Tenant contact, and enter a Reason.
3. Tap Save & Add escort.

Full details: Log an escort visit.

#See also

• Find a package
• Manage couriers